An alternative to Gincore and RO App: an honest comparison

If you are choosing repair shop software for Ukraine or Eastern Europe, you have almost certainly looked at Gincore and RO App (formerly RemOnline). Both are strong products with large teams. This page is not about them being bad. It is about how we differ, where they are better, and which one suits whom.

Competitors’ prices and features are taken from their own websites as of September 2026. They change — check their site before you decide.

Price: per workshop or per person

RO App’s prices are in euros excluding VAT, with 10% off for a year. Paying for a year is cheaper with us too; the amounts are on the pricing page.

The takeaway is simple: the more people in the workshop, the bigger the gap. For a lone technician who needs no more than thirty repairs a month, free Gincore is the cheapest of all.

Where Gincore and RO App are stronger

• A free plan. Gincore is free while you have up to thirty repairs a month. We have no free plan.
• Mobile apps. RO App has iOS and Android apps. We have no separate app: the software opens in the phone’s browser and its lists and cards are built for it, but it is not an app from the store.
• SMS and messengers. Both send customers SMS about their repair, RO App also via WhatsApp. We have no SMS: when the device is ready we send an email and a Telegram message (the customer subscribes via the QR code on the ticket), plus a portal where they see the status themselves. We do not notify on every status change.
• Stock with balances. Both count how many parts are left; RO App also across several stores and by serial number. Our stock is a log of deliveries — what, at what price and from whom — but the balance does not go down by itself.
• Point of sale, online booking, integrations. RO App has a point of sale, online booking and many integrations, and payroll and an API on higher plans. We have none of these.
• Scale. They have teams adding something every month. If you run a chain of dozens of locations and need all of that at once, look at them.

Where we are stronger

• One price for the whole workshop. No extra charge per technician or for a second branch. Hire a new front-desk person — the bill stays the same.
• Ukrainian paperwork. The intake receipt and the completion certificate follow Ukrainian rules, and you can edit them right in the software: your own wording, repair terms, logo and company details — each branch its own.
• Custom work for you. Every customer has their own copy of the software. Need your own field, report or form — we build it in your copy, priced separately. Big cloud services cannot do that: there is one program for everyone.
• Nothing extra. Intake, repair, parts, collection, output per technician. Set up in an evening, train a front-desk person in an hour.
• Customer portal. Customers see which stage their repair is at and stop calling ten times.
• In use since 2016. Service centres use it every day, including ones doing manufacturer warranty repairs.

Which one suits whom

• A lone technician, up to thirty repairs a month, counting every cent — free Gincore.
• You need a point of sale, online booking, SMS, a mobile app and stock balances right now — RO App.
• A workshop of several people or several branches that wants simplicity, a predictable price and Ukrainian paperwork — ServiceCenterSoft.
• Your way of working fits no ready-made software — us too: we will adapt it for you.

How to switch

Try the software in the demo — no sign-up: book a device in the way you do at your shop. If it fits, your old repairs can be moved over: export your data from Gincore or RO App to a spreadsheet and we will estimate what to move. Get in touch.

Frequently asked questions