Repair shop software built around the way you work

When off-the-shelf software is not enough: your own forms, roles, reports and workflow. An estimate in hours before we start.

ServiceCenterSoft is ready-made software: sign up and you are taking in devices the same day. That is enough for most repair shops. But sometimes a shop simply works differently from the rest, and bending to someone else's software means breaking your own routine. For those cases we build a separate program just for you — on the same foundation, but with your rules.

Signing in — in Ukrainian, Russian, English or German
Signing in — in Ukrainian, Russian, English or German

When off-the-shelf is not enough

  • The forms have to be yours — with your fields, your order of lines and your logo, not “almost the same”.
  • Your technicians work on site, not behind a front counter.
  • There is no stock at all — or the opposite: you sell parts separately from repairs.
  • Several locations or several companies, and each one should see only its own.
  • Your roles are not “admin, manager, technician”, but your own — with exactly the permissions you need.
  • You need your own reports — your figures broken down your way, not what the developer had in mind.
  • You do not do repairs at all, but you work with requests, people who carry them out and customers. The workflow can be anything.

If at least two of these sound familiar, it is worth a conversation.

What the foundation already does

We do not write custom software from scratch. Underneath is a working program, and everything below already works. We build your part on top.

  • Branches with their own name, logo and company details — in the program header and on the job sheet.
  • Permissions for a group and for each employee individually: any single action can be granted or taken away.
  • Customer portal. Customers see their own repairs and write to you right in the program, and they see your reply there too.
  • Estimates for approval by link: the customer accepts or declines, and the answer lands straight in the repair card.
  • Repair status by QR code from the job sheet — no login and no “any news?” calls.
  • Cash desk, several payments per repair, stock, technicians' pay and reports.
  • Four interface languages — Ukrainian, Russian, English and German; each employee picks their own.
Repair list: branch name and logo in the header, quick filters with counts
Repair list: branch name and logo in the header, quick filters with counts
The same list in the dark theme — the switch is in the program header
The same list in the dark theme — the switch is in the program header
Permissions: a group and an individual employee, grant or take away an action
Permissions: a group and an individual employee, grant or take away an action

How we work

  1. A conversation. You tell us how things run at your shop — from intake to handover. Examples help most: your forms, spreadsheets, reports.
  2. An estimate in hours. We write down exactly what we will do and how many hours it takes. You get the estimate before any work starts, and it shows both the price and the timeline.
  3. Work in stages. We show each part on your own copy of the program — you see results straight away instead of waiting a month.
  4. Launch. The program runs on your domain or on a subdomain of servicecentersoft.com. We set up employees and branches together with you.
  5. After that, it just works. Updates and upkeep are our job behind the scenes. No newsletters and no “new feature!” banners.

What it costs

  • Custom work is billed by the hour. The rate is 20 € per hour. The number of hours is in the estimate before we start.
  • The monthly fee is prepaid from a balance inside the program: on the first of each month, the coming month is deducted. We name the amount together with the estimate.

If the ready-made program is enough for you, start with it: it works today and costs what is shown on the Pricing page. Your own version can always be discussed later.

Customer portal: their repairs, the status and messages with the shop
Customer portal: their repairs, the status and messages with the shop

On a phone the program works the same way — for employees and for customers in the portal.

Repair list on a phone, dark theme
Repair list on a phone, dark theme
Customer portal on a phone: status and the shop's reply
Customer portal on a phone: status and the shop's reply

See it live

Custom software has its own demo — with branches, permissions and the customer portal. We open it on request: tell us briefly what your shop does and what ordinary programs are missing, and we will send you access and answer your questions.

Frequently asked questions

How long does it take?

It depends on the scope. You get the estimate in hours before work starts, and it shows the timeline. Big changes are done in stages: first whatever you cannot start without.

Can I start with the ready-made program and get my own version later?

Yes. The ready-made program works right away. When it starts to feel tight, we will talk about a program for you; what to do with the data you already have is decided together with the estimate.

How is this different from ordering software from scratch?

You do not pay for what already exists: intake, the repair card, printing, the cash desk, stock, permissions, the customer portal. You pay only for your part.