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We will consider the main sections of the program from the perspective of Super User, what he sees them, and what he can do while on these pages.

After entering the username and password you get to the main page - List of all receipts, in which all the phones taken your odds must be present. Hat home page reflects the name of your SP, the menu in the upper right corner shows the field quickly jump on this receipt. Simply enter the number you are interested in the receipt and click "go" you will be redirected to the page with detailed information on your interest receipts.

The program interface is simple and understandable on an intuitive level. All subsequent pages (sections of the program) have the same navigation. Non-receipt in the form of buttons, clicking on which you'll be instantly on specified receipt. The number displayed on the receipt page can be selected by each user indivalno program. The settings are stored in cookies your browser. To move through the pages provided navigation "forward", "back", jump to a specific page.

Setting up users

The program provides for the separation of user groups: Administrators, managers, engineers and visitors. You can add a new user by defining it in the group of the above. In addition, the possibility of editing user data, and user deletion, subject to certain conditions: You can not delete an engineer or a manager, which appears in at least one receipt, the user who recorded at least one receipt. To do this, you must first release them from the associated increased receipts.

Add a new user you can by clicking on "add a user". Opening up new fields to fill. All buttons have tooltips, so much difficulty when you add will not occur. Here you can add a city, if this is not in the list of cities by clicking on the appropriate buttons.

If you have entered is not a coincidence that like, do not despair, all data is amenable to correction. We just need to click "Edit" next to the desired user (or by clicking on the name) and open the form for editing.

You can change the name, city, or other information to the user. After changes click "Change" button if we want to remove - through a "selection effect" on the list of all users of the page.

If a user is assigned the status of "engineer", it can not be transferred to another group. Remove this user can only be the case when it is not involved in any repair (not tied to receipts).

 

To this engineer is not displayed when creating a new receipt, you need to put a "tick" is not displayed when you create a new receipt. Click "Edit." Thereafter, the engineer will not be reflected in the list when a new engineers receipt. At any time, the removal of crows return of the engineer in the "system".

It is possible to pay for the work of engineers, depending on their qualifications. To do this, the drop-down list, select the ratio of salary corresponding to a percentage. For example, if you intend to pay the engineer half of what he earned, you need to select '50% of incomes for '. Time for details This list appears when you select "access group" position "Engineer".

When adding / editing a user, the login and password can be generated automatically by the program, for this you need to click on the appropriate button. You are free to enter the login and password, but the following conditions must be met:

• login - Latin, capital of not less than 4 and not more than 8 characters, only letters;
• password - Latin, no less than 6 and no more than 17 characters, only letters and numbers.

The same is true when the user is editing.

If you are an administrator, you can add a new service center, remove, or edit the data directly when adding a user (edit when editing a user). List of "Service Center" sets the user belonging to a particular SP. For example, the program determines which SP was discharged a receipt for the manager of belonging to a particular SP.

Create multiple CCs and every administrator, manager and engineer. Created SP is ready to accept clients!

Admin Panel contains icons that are pressing you switch to the other tabs "Admin Panel". All the icons have tooltips.

The settings of the service center

This tab is "admin" is used to add, delete or edit information on the main SC and flialah. This information is printed receipts.

• The name of the Chief of the service center - the name change on all pages;
• City where the service center;
• Telephone service center;
• Contact Person Service Center;
• Home page of the program - is a site where any user (eg client) can see how to repair his vehicle flows;
• Address of the service center;
• e-mail service center;
• Opening hours of the service center.

After changing the settings, do not forget to click the "Add / Edit". branches settings (if any), which can be changed in a similar manner. If a new branch - you can add information about it by clicking the "Add a Service Center."

Manufacturers

Entering the link manufacturers can obtain information about the producers of repaired equipment, and add information about the new producer and edit the data on the existing manufacturers.

Manufacturers - trademarks, repair of which the payment or guarantee. If the table contains the manufacturer authorization date (this is the date when the contract was signed on warranty service of products of this brand).

If the authorization date is not specified, or is '0000-00-00', the producer of "misses" the warranty repair and all units under his name can only be taken as a non-warranty repair rates for the repair of equipment of the TM They will be taken from the repair cost of devices, which repairs - non-warranty. These rates are listed in the "admin" as "Refinish Technical equipment and the cost of warranty repairs."

Table "producers" should contain full information about the manufacturer in the case where SP receives parts from the manufacturer. E-mail, the address of the manufacturer appear in applications sent to the parts. In addition, it is convenient to keep on hand contact data representative brand.

Base units

In addition to users and manufacturers, admin panel allows you to add, edit and delete phones taken your odds and record prices for non-warranty repairs. Adding, editing, or deleting devices is carried out similarly to the users. You can not delete devices that are used in the receipts.

Price, on the other hand, said the device corresponds to the cost of warranty repairs for any brand.

Cost of warranty repairs

This tab allows you to set individual prices for warranty repairs at any particular manufacturer.

It is very important to be able to calculate a differentiable repair, because many brands pay for warranty repair devices, depending on the results of the repair.

If there was the replacement of blocks, boards entirely - one value fuse replacement - another repair to component level - the third.

Therefore, the program provides repair categories for such cases.

The page provides automatic sorting Authorizing TM and also have the ability to quickly search. How to make a trademark authorized - see above ( "producers").

To add a new position, you need to first in the window that appears, select the manufacturer, then select the category to create the right if necessary. If the repair is not differentiated, the category should be named "Uncategorised".

When editing a sequence the same!

Adding slips

To create a new receipt is enough to fill in the relevant information about the received repair machine, specify a user's contact data, machine dealer for repair.

In the upper right corner of the page is a form of quick access to any of the receipts. You must enter the receipt number and click "Go" or use «Enter» on the keyboard. With this you will be redirected to the page with detailed information on the receipt. Access to the form of fast access is configured in the administration panel, in the user group settings for each group.

The following forms are two shortcut buttons that allow you to copy receipts. This function is useful if you take the party to repair the goods of the same name from the same client. When this is spared much of your time.

Room for a new receipt is automatically selected the maximum of those that already exist in the database. But this does not mean that you can not use the receipt number, which is in the middle of the range from one to the maximum number. Such cases may occur when you delete any of the receipts. When you enter the correct (desired) number of the receipt system will tell whether this number is free or busy.

After selecting the device from the list, you get the right information on the minimum cost of repair or diagnostic repair. This information is pre-recorded in the administration panel, in the "Refinish Technical equipment and the cost of warranty repairs." To quickly add a new device, which was not on the list, provided quickly add button of the new device. The same button, with a similar assignment is a list of "producer" or "commercial brands." Brands can be pre-filled in the administration panel, in the "Manufacturers Technology" section.

Entering the machine model, serial number, product code, choose the type of repairs and other text fields will not cause issues, but on some points concerning the addition of information about the client, I would like to elaborate.

When you type the first character in the "surname" system offers options to users whose last name contains the typed characters.

You can select the desired customer from the list by clicking on the appropriate line. In this case all of the information associated with that user will automatically fill in the appropriate lines. If you still do not have correspondences with existing customers in the database, you will have to fill in all the fields of the user manual. The city, which has not appeared on the list, you can also quickly added through a modal window. For this is a button with an icon of a house.

When you enter the phone system automatically generates schestiznachny login and password for a user, you can substitute whatever order you a sequence of characters. The password can contain from 6 to 16 characters of any kind. Login: 3 to 30 Cyrillic characters of the Latin alphabet, umlauts, tsifer, dash or underscore. If you used when entering the field of prohibited symbol - the system will inform about this when you save the receipt.

It is important to understand that the username and email - must be unique (not to have duplicates in the database). And also to remember the rights assigned to the user change the data. Only the holder of such rights and provided that the edited client is able to make changes to the user information in the section "New ticket". In all other cases, the user data need to change to take advantage of the administration panel, in the "User management".

View receipt

Here you can check if the receipt is completed and move on, or in the "Repair" section or the "edit receipt" section. From here you can print the receipt by pressing the button "print" or "certificate of completion". This window is a "crossroads" from which to start editing or repair. It is here you will find yourself out "all receipts" or filling out the form in the upper right corner of any partition.

On the other hand the date of issue of the field, set button "to set the date of issue." Clicking on the current date and the status of the unit will be set to "issued". Fields' date of the completion of repair "," state of repair "and" date of issue "can take different colors. Reserved item - orange, the unit is ready and issued - green, in the work or not issued, but ready - red.

This is done to improve visual perception.

In the upper right corner of the displayed image, which characterizes the client.

Editing receipts

If for any reason you decide to edit the receipt, click on "Edit" in the "form of a receipt." A dialog box is very similar to the "creation of a new receipt, except for a few moments (Fig. 13). Here you can, among other things, edit the "end date of repair" and "date of issue". It is enough to leave the field "date of issue" empty and the unit will take the status "ready" and not "issued".

When you click on "record", the message "receipt of updated successfully." You can on this page to delete the current receipt (the button "delete ticket"), at the same time, after the removal, you will find yourself in the "all receipts" section. And also, you can go back to the section "view of the receipt" is not recording any changes ( "back" button).

Removing the receipt

Deleting receipts - an irreversible process, return to this action has not.

Remove receipt is only possible on site (only in the client-side), on the page editing receipts.

Before removing the system will ask you: Are you ready to finally remove this receipt?

Repairs

warranty repair differs from non-warranty is to display the drop-down menu with the categories of repair (if indicated).

You can press a button and burn "actual repair costs (price + details)" in the field "The amount received from the customer for repair," or specify desired.

 

There is an opportunity for everyone to use repair "the individual value of work" and indicates there is any amount, fair in your opinion, for their repair.

On this page, set the date of the repair.

It also established and state of repair: the work (by default) is ready, commissioned item, write-off act, without repair.

Table "produced Repair" is able to add a line, copy the existing, deleted selected. A prerequisite for copying or deleting rows in a table is: the selection "checkbox" on the left, next to the line. You can select all rows, noting "checkbox" in the header of the table. In the "Value" can not enter characters other than numbers and points (to separate the integer part of the fraction).

When you create a new repair receipt is given the status "in work". Upon completion of the repair engineer must install the repair status of "Ready", "non-renovated" or "write-off act." Here you can order the same items, then the status of the repair should be installed as a "commissioned piece" and specify the date of the order details (important!). To open the plate with the ordered items you need to click on the words: "According to this repair parts ordered zzz, more ...". ZZZ - this is the amount of detail that ordered the engineer. Working with the order details table is similar to the above "produced repair." There is a difference - is the availability of a button "to send the selected application parts" (envelope with a dog).

parts Ordering

To send a parts manufacturer needed a table row you want to select and click on the "dog". This will take you to the tab "Application for spare parts." If you change the contents of the rows in the table, highlight the line again and the "send" again, the application submitted overwritten.

After receiving the parts of the application, be sure to include the date of receipt of parts. All the customer sees is out of your account. Do not upset the customer, even if he sees when ordered spare, and when received.

Do not forget to specify the "end date of repair," even if the unit is issued without repair.

All changes will take effect when you press the "Save" button located at the bottom of the page.

Comments

This section involves adding or removing comments, keep records of their number on the repair. To add, view or delete comments, click on the link "According to this repair XXX comments. More "while the unit is revealed with all the comments on the repair button and" add a comment ".

All comments are arranged in descending order, by date. Comments can only be removed by the Administrator or the person who has access to it.

When adding a new comment, it automatically appears in rezdele "Comments to the repairs."

Message to the customer e-mail

The program involves sending text messages to alert the client about readiness unit, matching points to pay for repairs, etc.

Initially, at the entrance to the repair page, you can see whether a message sent to the client or not. If yes, then it will be visible inscription with the date and time of sending the last message.

To send a message, you need to open the unit to the posting form and click on the "Send E-mail notification". In this case, you can correct the text to send, at its discretion.

A prerequisite is an indication sending email Email client, which must be sent a message.

When filling out a receipt for the acceptance of the device in for repair was specified e-mail client, it will be displayed in the text field "e-mail client."

You can send a message to anyone with any receipts. To do this, you need to specify the e-mail recipient and compose a text message. The program will make a record in the database only if the specified e-mail correspondence e-mail-user (on which a receipt).